Bug 194 - Error: 8002
: Error: 8002
Status: ASSIGNED
Product: TASBE tools
Classification: Unclassified
Component: User Interface
: Alpha
: PC Mac OS
: --- enhancement
: ---
Assigned To: Aaron Adler
:
:
:
  Show dependency treegraph
 
Reported: 2014-05-07 16:42 EDT by ilya
Modified: 2014-05-07 21:06 EDT (History)
1 user (show)

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Description ilya 2014-05-07 16:42:48 EDT
Error communicating with server. Please report the following error to a site
adminstrator: xmlrpc: Error: 8002, Message: error
Comment 1 Jacob Beal 2014-05-07 20:39:17 EDT
Can you please give a little more information about what you were doing then
the error occurred (e.g., which of the tools and which form) and whether it was
transient or repeated?

This error typically means the database is down, but we just checked and things
appear to be running normally...

Thanks,
-Jake
Comment 2 ilya 2014-05-07 20:46:45 EDT
I was using BioCompiler and when i was trying to get outputs i got the empty
screen. This error was occurring for 1 hour. Right now everything works.
Comment 3 Jacob Beal 2014-05-07 21:06:39 EDT
Thanks... we'll check the server logs and see whether it was an internal
problem that we can fix, or an external problem like a network outage
disconnecting the external interface from the behind-the-firewall computational
server.